finally i voice out the things that keep on bothering me recently, i cant say i am totally alrite, but at least i am more release than b4…:)
n now, i wanna share my experience during my first time visit to a famous fitness centre in klang valley…i feel quite lucky, cos i got a 1 month VIP pass, so i told myself that i have to use the facilities to the fullest, hiak hiak hiak…
but today when me n my sister went in the fitness centre, we met some1 who r not qualify at all in customer service…first thing to do was to fill in a form, and a fitness consultant came to serve us…well, the main content of this blog came, the conclusion i can made is that the consultant is totally failed in her customer service knowledge…
y i said that? becos, firstly she asked us bt our career, n well after i answered that i am a sales engineer, she asked me wat am i major in, so i ans as well… then she told me that her fren working in petronas at a starting pay of 2000++, n asked is this the "market price". i said yeah, graduate engineer normally get bt 2k and c which company u got, next she continued to ask, do u mean urs is higher? well i said, mine is not that case…after that my sis asked her bt career in this fitness field for some advice, then she acted that she know a lot, n started giving lecture: ohhh..u r from IT, i think if u join big IT company ur future will be brighter…n tell us that working in s’pore is a very good exposure oso, haha..then story continued, she told us, after she graduated she worked as a supervisor in S’pore, n she asked us: "after i came back m’sia, u guess who am i?" then both of us (me n my sis) become (-.-)" cos we dun understand what she tried to get from us, so i asked without a second thought : what u mean by who am i? (ark ark ark…cold) her ans is: when she back from s’pore after 6 months worked as supervisor in restaurant, she get an assistant manager position in malaysia…OHHH…this is wat she trying to SHOW la…
next she asked us, did u 2 eat supper?well i said nope..then she act "lek" (smart in cantonese) again, say found that got tummy…hahaha…let me tell u guys, when i heard bt this comment, i took a quick glance at her lower body and found that her butt is quite big oso…omg~~~ she is not qualify to give us any professional advice la…
mayb u will think that she is trying to chit chat wit us, be frenly to us, but u will never kno if u were not there…her face expression during the whole conversation is like she is questioning us,…no smile on face, serious n asking bt sth P&C!!!
aiyo, y got such ppl 1? and after she finished printing our member pass, she leave the cards on the table and turn to another customer, without bringing us around and brief us…walau eh…wat service is this? shit!!!
ok…this is wat we experience when activated the membership…
in the evening, when we went for work out in the centre, we found that all the fitness consultants was chit chating around, n never come to us to offer any help when we try to us the machine there, n end up, a member of the fitness centre brief me which to use… -__-|
BUT…all these did not turn us down, cos our membership is FREE (mayb this is the reason y we got this service)…so "guan ta la"…hehe…
Ooops… 10 sth d, gonna sleep… (‘@@’) zzzZZZzzzZZZ nity nitezzz…